Frequently Asked Questions (FAQ) – Casheshope
For Buyers
How does Casheshope work for buyers?
Casheshope allows buyers to purchase products and earn cashback on every order. You can also refer others and receive unlimited referral cashback bonuses directly in your bank account within few minutes.
How do I earn cashback on my purchases?
Every time you make a purchase, a percentage of the total amount is credited to your bank account as instant cashback. You will get link to encash your cashback to your bank account.
Is there a limit to the referral cashback bonus?
No! You can refer as many people as you want and earn unlimited cashback from their purchases.
How do I receive my cashback bonus?
Your cashback and referral bonuses are instantly transferred to your registered bank account after a successful purchase.
Can I return a product after purchase?
No, Casheshope operates on a no-return policy. Please review the product details carefully before purchasing.
What if I receive a damaged or defective product?
If a product is damaged or defective, you can report it to the vendor within 24 hours of delivery. The vendor will assess the claim and provide a resolution.
How do I track my order?
You can track your order status in the "My Orders" section of your account.
For Vendors
How does Casheshope benefit vendors?
Vendors receive an instant payout for every sale, eliminating long waiting periods for payments. Additionally, there are no return-related losses, making it a zero-risk platform for sellers.
How do I register as a vendor?
You can sign up as a vendor on our platform for FREE (No registration, onboarding or training fees), list your products, and start selling immediately.
What is the payout process for vendors?
Vendors receive payments instantly after a successful sale, directly to their linked bank account.
Is there a commission or listing fee?
Casheshope may charge a small platform fee, but there are no hidden charges. Check our vendor agreement for details.
Can buyers return products?
No, our no-return policy ensures vendors do not face return losses.
How do I resolve customer complaints?
If a buyer reports an issue, you will be notified to address the complaint. You can offer a resolution based on the platform’s dispute resolution guidelines.
Can I sell any product on Casheshope?
Casheshope allows the sale of various categories, but certain restricted products are prohibited. Please review our seller guidelines before listing your items.