Shipping Policy

Effective Date: June 1, 2024

1. Introduction

Welcome to Cashe Shope ("we," "us," "our," or "the Cashe Shope"). This Shipping Policy ("Policy") outlines the shipping options, procedures, and responsibilities for both customers and vendors using our Cashe Shope. By accessing or using the Cashe Shope, you agree to the terms of this Policy. If you do not agree with this Policy, you must not access or use Cashe Shope.

2. Shipping Options

Cashe Shope offers two shipping options for vendors:

• Vendor-Handled Shipping: Vendors manage their own shipping and delivery processes. Vendors are responsible for setting shipping rates, delivery times, and handling any shipping-related issues.
• Cashe Shope Provided Shipping: Vendors can subscribe to our shipping and delivery support services. We will handle the shipping and delivery of products, and vendors will be charged accordingly based on the product specifications and destination.

3. Vendor-Handled Shipping

Vendors who choose to handle their own shipping must adhere to the following guidelines:

• Provide accurate shipping rates and delivery times on their product listings.
• Ensure timely dispatch and delivery of products to customers.
• Handle all shipping-related inquiries and issues directly with customers.
• Comply with all applicable shipping regulations and laws.
• Maintain clear communication with customers regarding order status and tracking information.

4. Cashe Shope Provided Shipping

Vendors who subscribe to our shipping services agree to the following terms:

• We will handle the logistics of shipping and delivery, including selecting appropriate carriers and methods.
• Shipping charges will be based on product weight, dimensions, destination, and any special handling requirements.
• Vendors will be billed for shipping charges as part of their service fees on the Cashe Shope.
• We will provide tracking information to both vendors and customers to monitor the delivery status.
• Any issues or delays in shipping will be managed by our support team, and vendors will be notified promptly of any significant disruptions.

5. Shipping Rates and Fees

Shipping rates and fees depend on the selected shipping option:

• Vendor-Handled Shipping: Vendors set their own shipping rates. Customers will see these rates at checkout and pay accordingly.
• Cashe Shope Provided Shipping: Shipping rates are calculated based on product specifications and destination. Vendors will see the estimated shipping costs during the product listing process and agree to these costs upon subscribing to our shipping services.

6. Delivery Times

Delivery times vary based on the shipping option and destination:

• Vendor-Handled Shipping: Vendors must specify estimated delivery times on their product listings. It is the vendor's responsibility to meet these delivery times.
• Cashe Shope Provided Shipping: We will provide estimated delivery times based on the chosen shipping method and destination. These estimates will be communicated to customers at checkout.

7. Order Tracking

Order tracking information will be provided for all shipped orders:

• Vendor-Handled Shipping: Vendors must provide customers with tracking information once an order has been dispatched.
• Cashe Shope Provided Shipping: We will provide tracking information to both vendors and customers through the Cashe Shope. Customers can track their orders via their account dashboard or through email notifications.

8. Shipping Issues and Disputes

In the event of shipping issues or disputes:

• Vendor-Handled Shipping: Vendors are responsible for resolving any shipping-related issues with customers. This includes lost or damaged items, delivery delays, and incorrect shipping addresses.
• Cashe Shope Provided Shipping: Our support team will handle shipping issues for orders shipped through our services. Vendors and customers should contact our support team for assistance with such issues.

9. International Shipping

We offer international shipping through both vendor-handled and Cashe Shope provided options. Vendors must comply with international shipping regulations, including customs declarations and import/export restrictions. Additional charges may apply for international shipments, and delivery times may vary based on the destination and customs processing.

10. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page. You are advised to review this Shipping Policy periodically for any changes. Changes to this Shipping Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Shipping Policy, please contact us at +91 89392 18180. We will respond to your inquiries as promptly as possible.